Debt & receivables collection
Structured follow-up and professional contact until overdue balances are back in your accounts.
Details
Debt collection & receivables management
We recover what you're owed and protect the relationships behind it.
Sedad Mawthooq is your specialist partner in debt collection and receivables management. Structured follow-up, documented professional contact and reporting that puts every file in plain view — turning overdue balances into cash that works for your business.
Trust in every dealing. Efficiency in every collection.
- Strict confidentiality
- Documented, professional contact
- Periodic reporting
File tracker #SM-2408
Active follow-up
Response rate86% ▲ 12%
Amounts settled72% ▲ 9%
Intake & file reviewComplete
Classification & planningComplete
Contact & follow-upIn progress
Settlement & collectionNext
New payment agreementFirst instalment scheduled
Illustrative file view — figures are for demonstration only.
Documented, professional contactEvery interaction recorded and archived
Strict confidentialityYour clients' data stays protected
Periodic reportingClear visibility on every file
Regulatory commitmentIn line with Saudi laws and regulations
About us
We see collection as managing a financial relationship — not just recovering a sum.
Sedad Mawthooq is a Saudi company specialising in debt collection and receivables management. We help businesses collect more efficiently and strengthen their cash flow, using a method that protects your reputation with your customers, keeps the door open to future business, and puts confidentiality and clarity at the heart of every file we take on.
We protect your image, support continuity, and put confidentiality and clarity first.
More about us
Your rights are our priorityRecovering them is our responsibility.
Our services
Coverage from the first day overdue to the last riyal recovered
Six connected services that cover every stage of a receivable's life — use them together or one at a time.
Defaulted account management
Complex cases handled by diagnosing why payment stopped, then offering solutions each debtor can actually meet.
DetailsSettlements & payment plans
Realistic repayment agreements, approved by you and tracked instalment by instalment.
DetailsAccounts receivable follow-up
We follow invoices before they age, reducing late payment at its source.
DetailsPeriodic reporting
Regular reports on the status of each file, what has been collected, and what happens next.
DetailsTailored corporate solutions
Collection programmes built around your sector, portfolio size and internal policies.
Details
Our methodology
Five clear stages, from intake to closure
A defined path that gives every file the review and follow-up it deserves — and gives you clear visibility at each step.
01
Intake & file review
We check documents and balances and confirm each file is complete.
02
Classification & planning
We prioritise files and set the right track for each one.
03
Contact & follow-up
We engage debtors professionally, through documented channels, on a fixed schedule.
04
Settlement & collection
We secure approved payment agreements and see them through to closure.
05
Reporting & refinement
We share results regularly and sharpen the plan based on them.
Sectors we serve
Expertise that adapts to how each sector gets paid
Every sector has its own payment rhythm, so we shape our follow-up around the language and financial cycle of yours.
Real estateOverdue rent and sale instalments
ContractingProgress payments and project claims
HealthcarePatient balances and payer receivables
Trading companiesCredit invoices and distributor accounts
SMEsCash flow that can't afford delays
RetailInstalment and credit customer balances
ServicesUnpaid contracts and subscriptions
LeasingEquipment and vehicle lease payments
Our values
Six values that govern every file we take on
01
Trust
Our real capital. Every action we take must be worthy of the rights and data you hand us.
02
Professionalism
Written procedures and disciplined language: every debtor receives the same standard of contact.
03
Confidentiality
Information is held in trust and never used beyond the purpose it was shared for.
04
Commitment
We deliver what we agree, within the authority you grant us and the regulations in force.
05
Flexibility
We adapt solutions and payment plans to reality without giving up the substance of the claim.
06
Results
We measure our work by what actually reaches your accounts.
Our commitments
Standards we hold ourselves to on every file
1 day
One business day to begin reviewing files once received complete
Periodic
Report for every portfolio, at the frequency that suits you (weekly or monthly)
100%
Documented contact — every call and message recorded and archived
1
Dedicated account manager who knows your files
Compliance & confidentiality
Trust begins with protecting information.
Every file you hand us carries your customers' data and your company's reputation. That's why access is limited to those whose work requires it, information is used only within the agreed scope, and we follow written procedures aligned with Saudi Arabia's Personal Data Protection Law.
- Access granted on operational need only
- Confidentiality of client and debtor data
- Information used strictly within the agreed service
- Adherence to defined procedures and controls
Frequently asked questions
Before you begin — clear answers
The questions business owners ask most often when they consider handing collection to a specialist.
All questionsWhat kinds of debt do you collect?
Business receivables of all kinds: credit invoices, rent, progress payments, instalments and service fees — whether recently overdue or long outstanding.
Will collection affect our relationship with our customers?
Our approach is designed to protect it. We speak on your behalf respectfully, look for workable solutions, and avoid anything that could reflect badly on you.
How do we track progress?
Through regular reports and an account manager who answers your questions and keeps you updated on anything significant as it happens.
How do we get started?
Complete the service request form or contact us directly. We review your initial portfolio data and propose the most suitable model before any contract is signed.
Start recovering what you're owed
Send us an outline of your portfolio and we'll come back with an initial assessment and a proposed action plan — no obligation.